Product Support

If you have questions, we have answers.

Our goal is to make sure that you receive the maximum training value from your DART or DART MAX purchase. To that end, we want to make sure that your system stays running.

If you experience any problems or have questions about your system, we have several ways to help.

Documentation and Tutorials

Reference guides for all current DART and DART MAX products, as well as tutorial videos showing calibration and program usage can be found on our support site.

Telephone and Email Support

If you have an operational problem with your system, you can call (407) 833-0600 for technical support (Monday-Friday 9 am to 5 pm Eastern) or email

Free Training Fridays

Sign up for online training.

If you find yourself needing a little extra help, have a question about building courses, or want a little time with a DART expert, you can schedule 30 minutes of free online training here.

Live Training

Master DART and DART MAX with live training in sunny Orlando.

For more intensive training, we offer free classes in Orlando once a month. Training space is limited. Contact us for the next available training dates.


Grants and funding sources for your DART simulator.

Here are several grants that may be able to help with your purchase of a DART or DART MAX simulator. If you know of other grants that we should list here, please let us know.

Edward Byrne Memorial Justice Assistance Grant (JAG) Program

The JAG program is the leading source of federal justice funding to state and local jurisdictions. The JAG Program provides states, tribes, and local governments with critical funding necessary to support a range of program areas including law enforcement, prosecution, indigent defense, courts, crime prevention and education, corrections and community corrections, drug treatment and enforcement, planning, evaluation, technology improvement, and crime victim and witness initiatives and mental health programs and related law enforcement and corrections programs, including behavioral programs and crisis intervention teams.

Grant Info

Walmart Local Community Grants

Walmart local community grants are awarded through an open application process and provide funding directly from Walmart and Sam’s Club facilities to local organizations in the U.S. See the guidelines below.

Grant Info


Firehouse Subs Public Safety Foundation

Our Mission is to impact the lifesaving capabilities, and the lives of local heroes and their communities by providing lifesaving equipment and prevention education tools to first responders, non-profits, and public safety organizations.

Grant Info

Insurance Grants

Digimation works with several large insurance pools that will offset the cost of a DART training simulator. Contact us for more information.